Refund Policy

Overview

At India Private Chauffeur, customer satisfaction is our priority. This Refund Policy explains the conditions under which refunds may be requested and processed for bookings made through our website.

Booking Cancellation

Customers may request to cancel their booking before the scheduled travel date. Refund eligibility depends on the cancellation timing and the services reserved.

Refund Eligibility

• Cancellations made well in advance may qualify for a partial or full refund.
• Late cancellations may incur cancellation charges.
• No refunds may be available for services already provided or completed.
• Refund requests are reviewed on a case-by-case basis.

Non-Refundable Situations

• No-show by the customer.
• Incorrect booking information provided by the customer.
• Changes requested after the service has started.
• Services successfully completed as booked.

Refund Processing

Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on your bank or payment provider and typically take 7–10 business days.

Service Interruptions

In rare circumstances where services cannot be provided due to unforeseen events beyond our control, we will work with customers to offer an alternative solution or determine refund eligibility where appropriate.

Contact Us

If you have any questions regarding our Refund Policy or wish to request a refund, please contact our support team.